User Experience Design
Research fully informs our designs, so our team wants to understand your organization, industry, competitors and target customers. After the kick-off meeting, we conduct stakeholder and user interviews, and review existing metrics for benchmarking. This helps to gather relevant data that will help us more fully understand what problems exist.
Once we have our data together, we meet both internally, and with you to review the information and find relevant patterns that could have a major impact on the direction of the project. We create user persona's, scenarios and diagrams with real user quotes, giving everyone an anchor throughout the design process to ensure our solutions are on-strategy.
Starting with rough sketches, mood boards and paper prototypes we test with real users to make sure the flow is inline with expectations and behaviours. We iterate our design, moving on to low and high-fidelity designs, refining as we go. You're involved every step of the way to provide input and help the design evolve.
Content Strategy
We don’t just design pretty interfaces, we make sure your website is worth reading in the first place. Content lies at the heart of your website, so we help you put as much effort into the words, images and videos on the page as the design elements. We have seasoned writers and producers who know how to write compelling content in a way that’s easy to consume over the web and on mobile devices.
CMS Development
Writing great content is hard, publishing it shouldn't be. We install and configure open-source content management systems, like ExpressionEngine and Craft. Each of these platforms have their own unique strengths and we'll help you choose one depending on your needs. We extend the functionality of these platforms by using third-party plugins and modules and even developing our own custom add-on should the need arise.
Mobile Development
Responsive web design has taken the world by storm, ensuring your website looks fantastic regardless of device or screen size. We use best-practices and open web technology (HTML5, CSS, Javascript) to create websites that scale up or down, and test in a variety of browsers and devices. If you need more than just a mobile optimized website, we offer Apple iOS strategy, design and development for iPhone and iPad apps.
Apps & E-Commerce
Need more than just a website? We work with startups and enterprises to develop software for the web and mobile. We work using an agile development process to build small pieces of your application in short sprints, so you can minimize your risk and see your software faster. We have also worked on a number of e-commerce projects, and understand not only the technical requirements, but also how to increase revenue and decrease cart abandonment.
Training & Support
Launching a website is really just the beginning. Your website needs to constantly be measured and optimized in order to remain effective over time. This ongoing investment will save you money in the long term so your website doesn’t get out of date and need to be rebuilt every couple of years.
We work with our clients every month to offer training, technical support, marketing and design advice, and provide tangible metrics to show what’s working, what’s not and where new opportunities lie.