Headspace Design

Brand Guideline Documents: Not worth the paper they’re written on

Posted On August 25th, 2010 Author Kyle Racki  Filed Under Marketing   1

I was recently beginning a new website design for a client. This included brainstorming concepts, looking at other design inspiration, and experimenting with texture, type, colour and layout.

Then I received the client’s brand guidelines which outlined exactly how the logo should be used, what type of imagery (right down to the photography techniques and where people in the shot should be looking), what percentage of a page the header should take up. The list went on. For those wondering what these are, brand guideline documents are expensive, lengthy books created by branding firms, typically by the designer of the company logo. They specify how other designers should use the logo, included a lot of basic “Don’t mess with the logo” examples. It is meant to ensure “brand consistency”.

It got me thinking about brand guideline documents in general and wondering; what’s the point?

Before I get much further, I should state that I agree with the idea of brand guidelines. Businesses with no knowledge of their brand and no champions and enforcers of it are unlikely to succeed in communicating who they are to potential buyers. However here is my issue with these documents: Brand guideline documents are not expressing what the brand is, or even how the brand should behave, they merely express what it looks like.

Thinking of a brand as a person, consider this: If I was commissioned to write an essay describing you as a person to strangers, what would you want me to say? Of course you would want me to be honest mostly, but at the same time paint a positive image of you, and downplay any negative aspects of your personality. Fair enough. But what if my essay didn’t speak about your morals or kindness, your discipline and determination, your conviction or your generosity, it just talked about your hair and eye colour, height, weight and style of dress. A tad superficial, no? Worse than that, it would need to be kept up-to-date as fashions change (not to mention weight periodically).

To me, this is what brand guidelines are—nothing more than a style guide. They say nothing strategic or high-level about a brand. Instead, a single designer has made interpretations of how the brand should be presented instead of what the brand is. At worst, these guideline documents pigeonhole any possible new expressions and extensions of the brand, favouring a locked-down visual template. But even when this isn’t the case, the document is often ignored anyways—which begs the question; Why bother creating one in the first place?

On the other hand, think of popular and successful brands that have lasted for decades; Apple, Nike, Coca Cola, Disney, to name a few. What do they have in common? They didn’t rigidly stick to a style guide. They have changed and reinvented how their brands are presented while staying true to the core essence of what makes them who they are.

So a word of advice to smaller companies out their: Create a brand. Hire professionals to help uncover your brand and document it’s values and goals. Hire talented designers and marketers to creatively and consistently interpret and present your brand to the world. But don’t waste precious time and resources on creating a paint-by-numbers style guide. Set your brand free.