9 Common Usability Mistakes In Web Design
View the excellent post from Smashing Magazine showing 9 Common Usability Mistakes In Web Design.
Some of my favorite mentions in there are “Pagination used for the wrong purpose”. I hate it when articles are split up between multiple pages - it is just another barrier to reading the post. The point was made in the article that the only reason people still do it is when they want extra page views to count towards their impressions—a pretty selfish motive if you ask me.
“No way to get in touch” is another pet peeve of mine, especially for banking and government websites. Contact is one of the primary purposes of the average website, so making it difficult for users to find the information they need, be it an email form or phone number is inexcusable.
Two things I learned about are using google search forms on a website (I usually use one that is based on custom scripting) and using 301 redirects to point old links to current pages. Very useful stuff!
